Privacy Policy
Last updated: February 18, 2026
Loyale ("we", "our", "us") provides digital loyalty card services for businesses and their customers. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, dashboard, and wallet pass features.
1. Information We Collect
We collect information that you provide directly, including account details (name, email), business profile information, customer details entered for loyalty enrollment, and loyalty program data such as stamp progress and rewards.
2. How We Use Information
We use information to operate the platform, issue and update wallet passes, authenticate users, process subscriptions, send transactional notifications, provide support, and improve service reliability and security.
3. Sharing and Processors
We share data only as needed with service providers and infrastructure partners, such as payment processing providers, cloud storage providers, email delivery providers, and wallet platforms (Google Wallet and Apple Wallet) for pass delivery and updates.
4. Data Retention
We retain data while accounts are active and for a reasonable period afterwards to meet contractual, legal, accounting, and security requirements.
5. Security
We use technical and organizational measures to protect information, including access controls and secure transport. No method of transmission or storage is fully guaranteed, but we continuously improve safeguards.
6. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or portability of your personal information, and may object to or restrict certain processing.
7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
9. Contact
For privacy questions, contact us at contactloyale@gmail.com.